Board Resolution No. 01 Series of 2017: “Resolution approving the ISO-Aligned Quality Management System documents of Tanauan Water District”
QUALITY MANAGEMENT:
Procedures
- Quality Manual
- Quality Objectives
- Risk Register
- Control of Documented Information
- Internal Quality Audit
- Corrective Action
- Management Review Procedure
- Management Review Meeting
- Control of Non-Conforming Output
- Management of Risks and Opportunities
- SWOT Analysis
Office of the General Manager and MIS Section:
Procedures
Work instructions
- Minutes of the Regular or Special Board Meeting
- Board Resolutions
- BAWD Minutes of the Meeting
- Computer Preventive Maintenance
ADMINISTRATION:
Procedures
- Performance Evaluation of External Providers
- Customer Service Evaluation
- Procurement
- Recruitment, Selection, and Placement
- Preventive Maintenance
- Training
Work Instructions
- Issuance of Materials and Supplies to Requesting Party
- Acceptance of Used and Unused Supplies and Materials from Requesting Party
- Acceptance of Deliveries
- Acceptance of Defective Supplies and Materials from Requesting Party
- Preparation of Property Acknowledgement Receipt
- Petty Cash Availment
- Retirement or Resignation
- Leave Administration or Processing of Leave Monetization
- Compensatory Overtime Credit
- Remittances
- Availment of Compensatory Time Off
- Rendition of Overtime Services or Pay
- Job Order Personnel Payroll
- General and Daily Wage Payroll Work Instruction
FINANCE:
Procedures
Work Instructions
- JV Entry & CV Preparation of Withholding Tax for VAT registered Supplier/s (for the purchase of Goods)
- BIR Electronic Filing and Payment System
- JV Entry & CV Preparation of Withholding Tax for VAT registered Supplier/s (for the purchase of Services)
- JV Entry & CV Preparation of Withholding Tax for Non-VAT registered Supplier/s (for the purchase of Goods)
- JV Entry & CV Preparation of Withholding Tax for Non-VAT registered Supplier/s (for the purchase of Services)
- JV Entry & CV Preparation (for other Non-TAX Expenses)
COMMERCIAL:
Procedures
Work instructions
- New Service Cconnection (NSC) Application
- Handling of Service Request
- Billing
- Account Reclassification
- Adjustments of Account
- Sale of Materials
ENGINEERING SERVICE:
Procedures
- Implementation of Project Planning
- Water Treatment and Quality Monitoring
- Maintenance of Water Supply
Work Instructions
- Inspection of New Service Connection
- Installation of New Service Connection
- Reconnection of Water Meter
- Disconnection of Water Meter